Frequently Asked Questions
For any further questions or to schedule an appointment, please contact us directly
Do I need to make an appointment to sell my items?
No appointment is necessary! You’re welcome to visit our local store during business hours. However, for a more personalized service or if you have a large collection to evaluate, we recommend scheduling an appointment.
What types of items can I sell at Instant Cash for Gold?
You can sell a variety of items, including gold jewelry, silver, platinum, diamonds, luxury watches, and even scrap gold. Whether your items are new, used, or even broken, we offer competitive prices based on current market values.
Can I buy items from Instant Cash for Gold?
While our primary service is buying, we occasionally have select items available for purchase. Please contact us or visit our store to inquire about our current inventory.
How quickly will I receive payment for my sold items?
Instant Cash for Gold lives up to its name by offering instant payments. Once a price is agreed upon, you will receive payment in your preferred method—cash, cheque, or bank transfer—within minutes.
How do you ensure the process is transparent and fair?
Transparency is at the core of our business. We conduct all evaluations in front of our customers, explaining each step of the process. Our team is always ready to answer any questions you may have to ensure you feel confident and informed.
Can you evaluate and buy items not listed on your website?
Yes, we are open to evaluating items not specifically listed on our website. If you have unique or unusual items, we encourage you to bring them in for an appraisal. Our experts have a broad knowledge base and can provide valuations for a wide range of items.
What happens to my items after I sell them to Instant Cash for Gold?
Once purchased, items may be resold, melted down for their precious metal content, or repurposed. The specific outcome depends on the nature of the item and current market demands.
Are there any fees or charges I should be aware of when selling my items?
At Instant Cash for Gold, we pride ourselves on transparency and do not charge any hidden fees or commissions for evaluating or buying your items. The offer we make is the amount you will receive.
What if I change my mind after selling my items?
We understand that selling personal items can be a significant decision. Our process is designed to ensure you are comfortable and confident with your decision. However, once a sale is completed and payment is issued, we cannot reverse the transaction.
How does Instant Cash for Gold stay current with market prices?
We continually monitor the precious metals and gemstone markets to ensure our prices reflect the most up-to-date market conditions. This commitment ensures we offer you the best possible price for your items.
How do you determine the value of my items?
Our experts use state-of-the-art technology to accurately assess the content and purity of your precious metals. For diamonds and luxury watches, we consider factors like condition, brand, and market demand. Our evaluations are transparent, ensuring you understand exactly how we’ve arrived at the value.
What do I need to bring along with my items for sale?
Please bring a valid government-issued ID for verification purposes. If you have any certificates or documentation related to your items, such as appraisals or authenticity certificates, these can help in the valuation process.
Is my transaction confidential?
Absolutely. We prioritize our customers’ privacy and confidentiality in all transactions. Your information and the details of your sale are kept strictly confidential.
What if my items have sentimental value and I'm not ready to part with them permanently?
We understand the sentimental value of jewelry and other precious items. For such cases, we offer alternative options that allow you to regain possession of your items at a later date. Please discuss this with our staff during your visit.
Why should I choose Instant Cash for Gold over other buyers?
Our family-owned business is built on trust, transparency, and customer satisfaction. With over five years of experience and a commitment to offering the best prices, we strive to make each transaction as smooth and rewarding as possible. Our no-pressure approach and expert evaluations set us apart in the industry.
Do I need to clean or repair my items before selling them?
You do not need to clean or repair your items before bringing them in. We evaluate items in their current condition. Sometimes, cleaning or attempting to repair items, especially antiques, can inadvertently reduce their value.
How can I ensure my items are safe during the evaluation?
Your items’ safety and security are our top priorities. All evaluations are conducted in a secure environment by professional staff. You can rest assured that your items are handled with the utmost care.
Can Instant Cash for Gold help me with estate liquidations?
Yes, we can assist with estate liquidations, offering appraisals and purchases of precious metals, jewelry, and other valuable items. We recommend scheduling an appointment for such services to ensure we can provide the attention and expertise required.
Why is selling to Instant Cash for Gold better than online marketplaces?
Selling to Instant Cash for Gold offers several advantages over online marketplaces, including instant payment, professional and accurate appraisals, a secure transaction environment, and the elimination of listing fees, shipping costs, and potential scams. Our expert team ensures a smooth and trustworthy selling experience, providing peace of mind and immediate financial returns.
How do I know I'm getting a fair price for my items?
We base our prices on the most current market values and the intrinsic value of your items. Our experienced appraisers ensure you receive a competitive and fair offer, reflecting the true worth of your precious metals, diamonds, and luxury watches.
We’re here to assist you with all your gold and precious metal selling needs.
